Glasgow Airport hosts first Emirates accessibility travel simulation in Scotland
Families experience guided airport journey from check-in to mock boarding
DUBAI – Emirates has introduced its “Travel Rehearsal” programme to Scotland for the first time, hosting a dedicated session at Glasgow Airport aimed at supporting passengers with accessibility requirements.
The initiative is designed to simulate the full air travel experience in a controlled and supportive environment, helping participants become familiar with airport procedures before their journey. It forms part of the airline’s wider commitment to inclusive aviation, following its recognition as the world’s first autism-certified airline.
Families and individuals involved were guided through each stage of the airport process with the assistance of trained staff from both the airline and airport.
Travel rehearsal
The programme offers a structured simulation of the complete journey, beginning at check-in and continuing through security, boarding, and inflight announcements. Participants also experienced a mock arrivals process, including immigration procedures, passport control, baggage collection and meet-and-greet arrangements.
Working closely with the local Additional Support Needs group Autastic Club, Emirates ensured the session was tailored to children on the autism spectrum and their families. Staff provided step-by-step guidance throughout, allowing participants to experience real-world airport environments in a calm and predictable setting.
Glasgow experience
At Glasgow Airport, the session marked the first initiative of its kind in Scotland. Participants moved through each stage of the terminal with direct support from Emirates and airport teams, replicating the full passenger journey. The experience also included simulated boarding announcements and structured waiting periods to reflect real travel conditions.
According to Emirates divisional vice president for the UK, Jabr Al-Azeeby, the initiative helps break down invisible barriers and build confidence among travellers with additional support needs. Autastic Club co-founder Angela Armour highlighted the value of such programmes in reducing anxiety and encouraging future travel participation.
Global expansion
Emirates’ accessibility programme has expanded significantly since April 2025, with Airport Services teams coordinating 40 travel rehearsal sessions across global destinations including London, Dubai, Athens, Barcelona, Sydney, Toronto, and Washington.
The airline became the world’s first Autism-Certified Airline after more than 35,000 cabin and ground staff completed specialised autism awareness training. This training focuses on understanding the autism spectrum, addressing common travel challenges, and offering tailored passenger support strategies.
The Glasgow session reflects the airline’s continued effort to scale inclusive travel practices across its international network, reinforcing consistency in passenger assistance standards across airports worldwide.